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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Manager — Manufacturing Operations Leader

Job in Apex, Wake County, North Carolina, 27502, USA
Listing for: Addison Group
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading staffing firm in North Carolina is seeking a Customer Service Manager to support customers in a fast-paced manufacturing environment. The role involves managing order processing, communicating proactively with clients, and leading a team of customer service representatives. Candidates should have 3–5 years of customer service management experience in manufacturing, strong problem-solving skills, and proficiency in SAP and Microsoft Office.

A customer-centric mindset is essential for success. You'll work in a dynamic environment, managing challenges and building quality relationships.
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