Lead Crisis Specialist

Located near U.S. 60 in the east valley, Horizon has offered quality healthcare services to central and southern Arizona for over 40 years.

Our mission is enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential
. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

This position's schedule will be for Monday, Tuesday, Thursday and Friday 5 PM to 3 AM.

• Coordinate and facilitate essential training for new Crisis department employees.
• Review and provide constructive feedback on required paperwork for other departmental staff.
• Coordinate and facilitate clinical training and act as a resource for other staff.
• Respond to any crisis call in person within AHCCCS required time frames.
• Participate in the development, implementation, and evaluation of crisis services.
• Use community and Agency resources responsibly and knowledgeably.
• Ability to work nights, weekends, holidays, and overtime when needed.
• Must attend mandatory department staff meetings and required trainings.
• Keep clear, concise, and accurate records of clinical activity according to Agency policy procedures.
• Coordinate and/or follow-up services of participants after initial contact.
• Provide outreach and engagement to outpatient clients as needed.
• Meet regularly with the Department Coordinator and other clinical staff for the purpose of clinical/case problem solving.
• Assist with on-the-job orientation and training of new staff members when needed.
• Establish and maintain a working relationship with referral resources, including the court system and law enforcement agency.
• Engage in the comprehensive court process for participants, including preparation and transport of necessary documents and testimony in the court as required.
• Maintain good attendance, reliability, and punctuality.
• Ability to prioritize workload.
• Perform other duties as assigned by the Crisis Program Coordinator.
• Provide assistance with other organizational needs when available.

• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Professional development and career advancement opportunities
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

• Minimum of High School Diploma/GED with four (4) years of behavioral health experience OR bachelor’s degree in behavioral health related field. Experience equivalency is considered if combined education & experience meets qualifications as Behavioral Health Technician (BHT).
• Must be at least 21 years of age or older.
• Possess valid driver’s license with acceptable driving record including but not limited to a serious traffic violation (ie. Reckless Driving; at fault accident; felony speeding) or greater than two (2) traffic violations in prior 39 months .Trained in crisis intervention and offered services to agency participants and residents in the community.
• Appropriate referrals and placements within the treatment continuum.
• Demonstrated ability to provide counseling/case management to SMI participants in the Mental Health program.
• Demonstrated knowledge of special populations such as substance abuse.
• Demonstrated ability to develop treatment plan and summary based on participants needs.
• Demonstrated ability to distinguish between alcohol and other drug-related symptoms and other pre-existing physical problems or pathologic behaviors.
• Demonstrated ability to understand the biopsychosocial influences and effects of dependencies.
• Demonstrated knowledge of how the acute and chronic nature of dependence and the ways medical, emotional, behavioral, social, educational, and other interventions are used to treat the participant.
• Demonstrated knowledge of referral resources available to participants.
• Able to effectively employ analytical, sound judgement and problem-solving skills.
• Must be certified in First Aid and CPR, agency will provide training if…