Veteran Outreach Specialist

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Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

The Veterans Outreach Specialist’s main purpose is to engage and re‑engage members of the Veteran and/or military community in need of Primary Care, Mental Health, or Substance Use Treatment into services. The role focuses on delivering outreach services in a Trauma‑Informed, Recovery‑Focused manner, in line with each individual’s treatment plan. This is a safety‑sensitive position that may include driving and other duties that could affect safety, health or reputation.

This position's schedule will be 4 days a week from 11 AM to 9 PM.

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, and vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of patients and communities we serve.

• High School diploma or GED
• Minimum of two (2) years of experience in behavioral health or a related field
• Must be 21 years of age or older
• Valid driver’s license with an acceptable driving record and reliable transportation
• Certification in first aid, CPR, and crisis de‑escalation (training will be provided if not currently active)
• Ability to lift 50 pounds
• Availability of a telephone for easy agency contact
• Typing skills and working knowledge of computers and electronic clinical records
• Must obtain and maintain a fingerprint clearance card and current background check clearance
• Current Tuberculosis screening test and evidence of freedom from infectious tuberculosis prior to providing services; additional TB testing or screening will be performed annually
• Physical, mental, and cognitive ability to perform required tasks without posing a direct threat to patient safety and security

• Demonstrate good written and verbal communication skills
• Ability to positively interact and develop rapport with mentally ill participants, their families, and professional and support staff at all levels of community agencies
• Maintain a calm, non‑defensive, supportive attitude during crisis or potential crisis situations

• Long periods of sitting, ability to bend, lift and carry up to 50 pounds
• Operate phone, fax, copier, and a computer
• Fully ambulatory and able to assist participants
• Operate an agency vehicle

• Bilingual – English/Spanish
• Former service member or close family relation of a service member
• Experience or knowledge of the armed forces and understanding of services available to veterans and families
• Experience working in integrated healthcare (primary/behavioral health)
• Advanced knowledge of cultural diversity and sensitivity
• Knowledge of community resources

Entry level

Full‑time

Other

Hospitals and Health Care, Mental Health Care, and Non‑profit Organizations

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