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Customer Engagement & Retention Specialist
Job in
Antrim, Antrim Town, County Antrim, Northern Ireland, UK
Listed on 2026-01-09
Listing for:
Nominate Recruitment
Full Time
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A recruitment agency in Antrim is seeking a Customer Engagement Specialist to provide administrative support and enhance customer interactions. The ideal candidate will have 1-3 years of experience in a similar role, proficient in Microsoft Office, and familiar with e-commerce environments. This full-time role involves managing customer queries, tracking engagement behavior, and implementing communication plans to drive customer loyalty and retention.
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