Business Support Assistant - Antrim

Overview

VANRATH are delighted to be assisting our major Public Sector client, a large and well-known organisation with the recruitment of a Business Support Assistant to join their team based in Antrim
.

This is a Full-Time Monday-Friday position. Temporary contract expected to last for a minimum of 4 weeks.

£29,456 + fantastic benefits in a modern organisation e.g. Flexi time, free parking & excellent modern offices.

• Act as first point of contact for all waste-related queries (calls, in-person, online).
• Handle complaints, process payments, assist with bulky waste requests.
• Respond to emails, Live Chat, and social media queries from the public and stakeholders.
• Liaise with contractors to ensure smooth waste collection services.
• Keep social media updated with service changes.
• Resolve customer issues directly and professionally.
• Provide admin support to waste teams and managers.
• Update databases, process invoices, and prepare reports.
• Support fleet and recycling centre records and budgets.
• Process customer payments and complete daily financial reports using systems like GOV Pay and Te-Leisure.
• Help organise events (room bookings, catering, mail shots).
• Take and prepare meeting minutes when required.

• Minimum of 5 GCSE's including Maths and English.
• A minimum of 2 years  administrative or clerical experience including minute taking.
• Good planning and organisational skills.
• Excellent Customer Service skills.
• Ability to work to a high standard with minimum supervision.
• Competent in the use of Windows and Microsoft Office applications.
• Full current driving license or access to a suitable form of transport.

• Experience working in a Waste Management environment.