Band 3 Clerical Officer

Position: Band 3 Higher Clerical Officer
Location: Antrim

Band 3 Higher Clerical Officer, Antrim, £12.31 per hour

Your new company
Join a public sector organisation that is recruiting for a Higher Clerical Officer based in Antrim.
Your new role
As a Higher Clerical Officer, you will play a key role in supporting the smooth operation of a busy clinical service. This is a full-time position, with responsibilities including:

• Acting as the first point of contact for patients and visitors, providing a professional and courteous reception service.
• Managing appointments using specialist systems, including booking, rescheduling, and maintaining waiting lists.
• Handling telephone enquiries and ensuring accurate communication of messages and information.
• Supporting radiology workflows by monitoring reports, allocating scans for reporting, and expediting urgent requests.
• Liaising with internal teams and external stakeholders to ensure efficient service delivery.
• Maintaining confidentiality and adhering to all relevant policies and procedures.
• Assisting with staff induction and training, and contributing to service improvement projects.

What you'll need to succeed
To be considered for this role, you will need:

• Qualifications &
  
  Experience:
  • 5 GCSEs (Grade A-C) including English and Maths, plus 1 year of clerical/administrative experience
    OR
  • GCSE English and Maths (Grade A-C) plus 2 years of clerical/administrative experience
• Proficiency in Microsoft Office applications, including Word and Excel.
• Strong communication skills and the ability to work effectively as part of a team.
• Ability to manage deadlines and work under pressure in a fast-paced environment.
• A full UK driving licence and access to a vehicle (reasonable adjustments will be considered for applicants with disabilities).

What you'll get in return

Antrim-based opportunity

£12.31 per hour

Full-time position

Immediate opportunity

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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