Retail Store Closing Lead - Part-Time

Overview

Retail Store Closing Lead - Part-Time role at Burlington Stores, Inc. The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The role will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with Burlington's Core Values, utilizing Sales Driving Priorities to provide coaching, recognition, and task follow up.

The Retail Store Closing Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

• Role model for exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates with professionalism.
• Engage associates, promote open communication, provide recognition and coaching in the moment.
• Touch base with each associate to establish priorities; monitor the front-end experience to ensure a great first and last impression.
• Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness.
• Review daily staffing, lunch/break schedules and cashier coverage; assign back-up cashier to ensure timely processing during peak periods.
• Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recovery.
• Follow up on workload planner and tasks; ensure completion and that associates understand expectations and have the tools to perform them.
• Conduct AM/PM store rallies and complete closing communication for the opening Manager on Duty.

• Ability to work flexible schedule including nights, weekends, and holidays as required.
• Commitment to delivering great values to customers, taking pride and ownership in driving positive results for a team.
• Respectful treatment of colleagues and customers; belief in diversity and inclusion.
• Willingness to participate in initiatives that positively impact the community.

Base Pay: $17.50 per hour.

Location:

01716 - Antioch;
Address: 5709 Lone Tree Way;
Zip Code: 94531. Position Type:
Regular Part-Time. Career Site Category:
Store Associate. Position Category:
Retail Store. Posting Number: P-2.

Part-time associates may be eligible for Burlington’s benefits package based on hours worked, including medical coverage and a 401(k) plan. Eligible for paid time off after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.