Police Dispatcher Lateral Antioch, CA

Police Dispatcher

The City of Antioch is currently accepting applications for the Police Dispatcher position located within the Antioch Police Department. Competitive monthly cafeteria benefit plan contribution for medical benefits! Bilingual incentive pay, educational incentive pay, POST certificate incentive pay, and more!

The Police Dispatcher evaluates response necessary as dictated by a given request for service. Collective bargaining representation:
Antioch Police Officers Association (non-sworn) Bargaining Unit. Benefits include Cafeteria Plan (City of Antioch pays 100% of Kaiser rate, up to family tier), CalPERS Medical Health Plans, Vision (VSP), Dental (Delta Dental), Retirement (CalPERS Classic Members 2.7% @ 55, New PEPRA Members 2% @ 62), 457 Deferred Compensation Option, Life Insurance, Tuition Reimbursement, Full Gym on Premises.

To be considered a lateral applicant, you must have at least two (2) years of employment as a police dispatcher in the state of California. This recruitment is to establish a 12-month eligibility list. This recruitment can close at any time so candidates are encouraged to apply immediately. Oral board interviews are TBD. The city reserves the right to modify this schedule.

Under general supervision, performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying 9-1-1, emergency, and non-emergency calls for service for the cities of Antioch and Brentwood, as well as Antioch Animal Control; inputs calls into CAD (computer aided dispatch); dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems;

and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Receive, classify, and prioritize all incoming calls to the dispatch center including 9-1-1 calls, emergency, and non-emergency calls received from citizens and allied agencies requesting service or information; operate a variety of public safety communications equipment including 9-1-1 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system.

Evaluate response necessary as dictated by a given request for service; determine nature, location, and priority of calls; operate computer aided dispatch system to create calls for service within response criteria guidelines; assign and dispatch personnel in accordance with policies and procedures; transfer calls to other appropriate agency in accordance with established procedures; obtain and dispatch other support services as necessary.

Maintain contact with all units on assignment; maintain status and location of field units; monitor multiple radio frequencies; relay emergency and non-emergency information to public safety personnel in the field.

Retrieve information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relay information to officers in the field.

Operate computer terminals to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles, missing and unidentified persons, citations, field interviews, driver license and vehicle registration information, and warrants on wanted persons; compose and transmit messages to other agencies.

Enter and remove data and information from various local, statewide, and national law enforcement computer systems including the Records Management System (RMS), Criminal Justice Information System (CJIS), and National Crime Information Center (NCIC); provide support to officers by gathering information from various computer systems including DMV, CLETS, and the County's system.

Notify and dispatch Antioch and Brentwood Public Works staff, and Antioch Animal Control Officers for after hours call outs. Monitor the County Warning Systems Computer (CWS). Implement Amber Alerts and Code 666's. Monitor the security cameras and security doors inside and surrounding the Antioch Police Department. Testify in court. Perform related duties as required.

Knowledge of operations, services, and activities of a public safety telecommunications and dispatch center. Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems. Law enforcement and emergency service procedures for responding to and handling reported incidents. Techniques of questioning for both emergency and non-emergency calls. Methods and techniques of receiving, prioritizing, and dispatching emergency and…