IT Manufacturing Support Specialist; Overnight

Position: IT Manufacturing Support Specialist (Overnight)
TEKsystems currently has an IT Manufacturing Support Specialist opportunity with our client in Anoka, MN. This shift will be Overnight (8pm-4:30am) with your choice of Sunday night into Friday morning or Monday night into Saturday morning). This will start as a contract through the end of 2026, but could turn into a longer term opportunity. Looking for someone that has IT Manufacturing support experience, but open to all skillsets/experiences.

Feel free to apply to learn more.
Top 3 Skills
1. 1+ years Enterprise IT Support Experience in a Windows/o365 environment
2.

Experience with Imaging PC's and Break Fix
3. Outstanding customer service and communication skills
Nice to have's
1+ years supporting Windows and iOS environments in large enterprises
Knowledge of Windows 10/11, Office 365, iOS, device management.
Knowledge of SCCM, Azure AD, Active Directory, O365
Working knowledge of disk imaging including PXE booting devices using SCCM.
Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs.
Description
Address assigned issues using problem solving skills.
Escalate and work with Sr Support Specialists on tasks requiring advanced technical skills.
Strong teamwork skills to collaborate effectively with other team members.
Work with leadership to understand the needs of the IT Support customer base.
Work with IT leadership and peers to understand IT Support processes and procedures.
Troubleshoot hardware, software, network, and operating system issues.
Take ownership of assigned issues to ensure timely resolution according to SLA.
Analyze, diagnose, and resolve end-user problems.
Provide remote support for systems and applications using standard nVent tools.
Expedite issue resolution by coordinating with team members and management.
Accurately document details of issues, troubleshooting, and resolutions.
Develop and submit knowledge base articles for review and approval.
Provide on-call support during non-business hours when needed.
Other IT Support and project tasks as assigned.
Additional Skills & Qualifications
1+ years supporting Windows and iOS environments in large enterprises.
knowledge of Windows 10/11, Office 365, iOS, device management.
knowledge of SCCM, Azure AD, Active Directory, O365.
Working knowledge of disk imaging including PXE booting devices using SCCM.
knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs.
Experience supporting the deployment and changes of networking infrastructure.
Maintain accurate inventory of IT assets.
Ability to manage customer relationships with poise and professionalism.
Strong problem solving and advanced troubleshooting skills.
Excellent written and verbal communication abilities.
Detail-oriented with strong documentation skills.
Strong desire to continuously expand your technical knowledge.
Experience working with ticket management systems (Fresh Service experience a plus).
Ability to meet physical demands of role.
Job Type & Location
This is a Contract position based out of Anoka, MN.
Pay and Benefits
The pay range for this position is $22.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Anoka,MN.
Final date to receive applications
This position is anticipated to close on Mar 13, 2026.
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About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an…