General Manager

General Manager – Annapolis, MD

Abacus Solutions Group is looking to hire a General Manager to oversee strategic and operational activities, ensuring growth, profitability, and exceptional client and employee experience.

$/yr - $/yr

Essential Functions & Responsibilities

• Partner with the Company President to oversee all business operations and organizational performance.
• Participate in development and implementation of company policies and long‑term strategic goals.
• Develop, review, update, and execute the company’s strategic plan, including sales growth, financial performance, operational efficiency, and new product or service development.
• Meet regularly with management to review progress, address challenges, and adjust goals based on current conditions.

• Direct and coordinate activities across all departments, including operations, field/construction, design/sales, and administration.
• Establish and maintain effective systems, processes, and standard procedures for employee roles and operations.
• Review production, operating, and performance reports to ensure efficiency, cost control, quality, and timely project completion.
• Identify and resolve operational issues to minimize delays, reduce costs, and support future growth.
• Oversee key projects, workflows, performance metrics, and data analysis.
• Oversee financial performance and budget execution across departments using CoConstruct and Quick Books.
• Review and analyze project budgets, job costing, and coding to ensure expenses are accurately tracked and aligned with company standards.
• Evaluate actual costs versus estimates on all projects, identifying variances and implementing corrective actions to protect margins.
• Review analyses of costs, operations, forecasts, and performance to assess progress toward business objectives.
• Review and approve accounting analyses related to budgeting, financial reporting, production efficiency, and capital expenditures.
• Review monthly profit and loss statements, reporting on revenue, gross profit, and variances versus budget and forecast.
• Monitor projects closely to expenses, ensure accurate estimating, and maintain profitability throughout the project lifecycle.
• Ensure proactive scheduling, timely and accurate billing, and collection of all projects draws in coordination with project managers and accounting.

• Partner with the Company President to direct and administer sales and marketing strategies.
• Review operations and sales plans to support growth, new markets, and operational capacity.
• Collaborate with sales and design teams on concepts, new technologies, and product or service improvements that enhance cost efficiency, safety, customer satisfaction, and market growth.
• Support accurate estimating practices, including obtaining competitive subcontractor pricing and using CoConstruct and Excel.

• Recruit, hire, and retain qualified staff to meet jobsite and operational demands, holding leaders accountable for staffing needs within their teams.
• Set clear performance expectations for all direct reports and hold them accountable for results, behaviors, and adherence to company standards.
• Actively manage, coach, and motivate employees to drive productivity, engagement, and consistent performance outcomes.
• Measure, evaluate, and document employee performance and productivity, addressing performance gaps promptly through corrective action plans when needed.
• Execute the Performance Management SOP consistently and without exception for all direct reports.
• Ensure all direct reports receive timely annual performance reviews and ongoing feedback throughout the year.
• Require and maintain documented development plans for all direct reports, aligned with current role expectations and future leadership needs.
• Conduct structured monthly one‑on‑one meetings with direct reports to review performance, accountability metrics, priorities, and obstacles.
• Maintain regular meetings with the President to review leadership performance, financial results (P&L, balance sheets, actual vs. estimated results), and operational pipeline.
• Foster and enforce a safe, respectful, and positive working environment across all projects and worksites, addressing issues immediately and decisively.

• Serve as a visible and approachable representative of the company.
• Ensure clear, consistent, and proactive communication with clients throughout each project.
• Address client concerns promptly and effectively.
• Visit job sites during projects to monitor progress and ensure client satisfaction.
• Participate in final project walk‑throughs with clients and supervising staff to ensure expectations are met or exceeded.

Mid‑Senior level

Business Development, Finance, and Project Management

Interior Design and Building Construction