×
Register Here to Apply for Jobs or Post Jobs. X

Service Desk Lead — ITIL‑Driven Ops Leader

Job in Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 84900 - 154500 USD Yearly USD 84900.00 154500.00 YEAR
Job Description & How to Apply Below
A prominent IT services firm based in Annapolis, MD, is seeking a Service Desk Lead to manage weekday operations and ensure compliance with best practices for the CASTLE-NET program. This role requires 8+ years of IT support experience and strong leadership skills to oversee day-to-day operations and improve service delivery processes. You will work closely with stakeholders and lead shift teams to achieve high customer satisfaction.

Compensation ranges from $84,900 to $154,500, depending on qualifications and experience.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary