Service Design and Engineering Director

Debit the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with MANTECH!

MANTECH seeks a motivated, career and customer‑oriented Service Design and Engineering Director to join our team in Annapolis Junction, MD.

Responsibilities include but are not direccion to:

• Directs and leads a premiere والم organizations of SMEs providing expert support to Field Service Operationsственнаяcharged with delivery of services in the customer’s extended enterprise within a strict SLA environment (Teams:
Desktop Engineering, Networks, Cable, Unified Communications, Solution Architecture and Project Management)

• Collaborate with fellow Frame Leads to design, maintain and/or improve supported services

• Will oversee the production of Technical Insertion submission, SOWs and resource requirement documents شتون SME-level support as needed

• Oversees selection and testing of hardware for new requirements and replacement of EOL hardware, and associated software as required

• Participate in Opportunity for Improvement efforts to improve services

• Conduct or direct interviews to maintain sufficient staffing levels

• Identify and execute improvement efforts and participate in special program efforts as required

• Host program and customer meetings and interface efforts for Frame and Program success as required

• Support refresh, Walkout, CSIR, engineering support/field testing, enterprise SLA support and other duties as assigned

• May have the opportunity to travel as required to meet program objectives

Minimum Qualifications:

• Bachelor’s Degree and 7+ years of technical leadership experience

• Ability to convey very technical concepts to non‑technical individuals in both verbal and written formats

• Possesses an understanding of Information Assurance, desktop deployment, network and unified communication principles and concepts

Preferred

Qualification:

• CompTIA Security+ Certification

• IT ticket management system experience (Service Now).

• Experience with large scale enterprise IT contracts.

Clearance Requirements:

• Must have a current/active TS/SCI with Poly

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to collaborate with other leaders/teams, use standard office automation equipment, and virtual communication, which may involve delivering presentations.

The projected compensation range for this position is $-$. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation.

MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short‑term and long‑term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any tulem, as any other status controlled under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with MANTECH, please email us at  and provide your name and contact information.

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