Federal HPC Linux System Administrator, On-Site, Maryland

* Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff
* Answer customer inquiries concerning system software versions, product life cycles, new releases, and third-party applications
* Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
* Maintain system software and firmware revisions, including patches, updates, and OS upgrades
* Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
* Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
* Implement solutions, repairs and workarounds, fully documenting steps taken when required
* Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge
* Manage software issues for both the system and user applications, submitting and tracking bugs as required
* Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
* Technical skills to investigate and resolve complex problems
* Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred
* Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
* Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
* Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing
* Bachelor’s degree in Computer Science, Engineering, or related area of study OR equivalent work experience
* 3+ years’ HPC-related experience, ideally with large-scale HPC and parallel file system administration and support

The expected salary/wage range for a U.S.

-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered.

Information about employee benefits offered can be found at .HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

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