Account Manager, Maryland & Delaware

Join our team as an Account Manager where you'll be the strategic bridge between healthcare practices and Aledade, driving success in value‑based care contracts while directly impacting practice performance and revenue outcomes. You'll collaborate closely with health systems to align priorities and initiatives, ensuring both partners achieve their performance goals while advancing the shared mission of improving patient care through innovative value‑based care models.

This dynamic role offers the opportunity to build meaningful relationships with healthcare leaders while playing a crucial part in transforming how practices deliver and measure success in patient care.

This role supports our Maryland/DC and Delaware markets with travel expectations up to 50% for day trips throughout the region to engage with health system and practice partners.

• Represent the Aledade/Practice relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements. Utilize data analytics tools to monitor and communicate practices performances against key objectives, strategic plans. Develop project plans to ensure key objectives are achieved. Responsible for sharing applicable data with stakeholders within Aledade to ensure proper departments have information they need.
• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
• Provides and presents practice performance, financial overviews and economic impact related to performance and contract terms at the practice level to external executives and relevant practice stakeholders, clinical and executive. Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
• Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training.
• Lead a team of specialists who will engage with strategic partners at your direction in areas such as performance goal development, workflow education, technology training, customer satisfaction, and data analysis and presentation.

• Graduate of an accredited college or university in nursing, social work, health technology or information technology‑related programs.
• 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• 5 years of experience with executive level communication—written and verbal.
• Demonstrated knowledge of value based care contracts across all patient types.
• Minimum 6–8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.

• Excellent organizational and project management skills, and team‑building skills.
• Familiarity with process mapping and work‑flow analysis tools.
• Excellent computer skills and willingness to learn additional software applications.

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Ability to travel approximately 50% throughout the Maryland/DC and Delaware markets for day trips to health system and practice partners (going onsite 2-3 days a week).

$70,000 - $92,000 a year Salary Range: $70,000-$92,000 base + bonuses + equity Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Aledade, a public benefit…