Behavioral Health Technician - Annapolis

Behavioral Health Technician – Annapolis

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA‑cleared Neuro Star® TMS and Spravato® therapies for major depressive disorder and treatment‑resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life‑changing care — combining cutting‑edge technology with clinical expertise to make a real impact in the mental health space.

• Meaningful Impact:
  Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation:
  Earn $22–24/hour (commensurate with education and experience).
• Comprehensive Benefits: 401(k) with company match, generous paid time off, and medical, dental, and vision coverage.
• Growth and Development:
  Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment:
  Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location:
  
  Primarily based in our Annapolis center, with occasional regional coverage as needed. Reliable transportation is required.

• Administer TMS and esketamine treatments following clinical guidelines, monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well‑being and accurate record‑keeping:
  Deliver empathetic care, maintain accurate EHR, and manage patient scheduling, check‑in, check‑out, and financial procedures.
• Support operational efficiency:
  Assist with insurance and billing processes as needed.

• Preferred:
  Bachelor’s Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work or internship experience.
• Minimum:
  Associate’s degree or High School diploma PLUS significant relevant work experience (patient care, in‑person customer service, or healthcare). Clinical certification is preferred but not required.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (Advanced
  
  MD and Sales Force preferred). Strong written and verbal communication skills are required.
• Physical & Other Requirements:
  Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation is required.

• Proactive Collaborator:
  Takes ownership, is flexible, takes initiative, finds solutions, and communicates confidently with physicians and patients.
• Patient‑Centered Professional:
  Prioritizes patients, demonstrates integrity, a work ethic, and effective communication.
• Detail-Oriented:
  Meticulous, organized, and consistently accurate, even with high workloads and a fast‑paced environment.

Selected candidate will be eligible to participate in the company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company‑paid life insurance; additional voluntary life insurance; company‑paid short‑term and long‑term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non‑exempt salaried employees calculated as .625 per pay period for vacation and .29166 per pay period for personal time.

Full‑time exempt employees will be eligible for Flex‑PTO. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms and company policies and may change.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship.

We make hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.