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Crypto Concierge: Senior Customer Success Specialist

Job in Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency platform is seeking a Coinbase Concierge in Annapolis, MD, to provide exceptional service to valued customers. The role involves managing high-value customer relationships, ensuring seamless experiences, and addressing critical issues. Ideal candidates have extensive knowledge of financial services and at least two years' experience in customer support. Flexibility is key as this high-growth organization evolves, and candidates should be eager to drive product adoption among users.

Competitive salary range offered with bonuses and benefits.
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Position Requirements
10+ Years work experience
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