System Administrator; Desktop Support Security Clearance

Position: System Administrator (Desktop Support) with Security Clearance
System Administrator (Desktop Support) Springfield, VA ( on-site full time) Current TS/SCI Clearance $120-$123K As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

Essential Duties:
* Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.

* Provide troubleshooting support for systems hardware and software issues that are highly complex.

* Performs advance software installations and upgrades to operating systems and layered software packages.

* Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.

* Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
* Leads complex data/media recoverability following a schedule of system backups and database archive operations.

* Evaluates and assesses existing systems and plans long term strategies.

* Configure and maintain networked computer system, including hardware, system software, and applications

* Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.

* Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form managers.
* Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues

* Train end-users on the proper use of hardware and software. May training large groups of end users.

* May coach and review the work of less experienced professionals.

* May serve as a team or task leader (Not a people manager) Qualifications &

Experience:

* Thin Client using Virtual Desktop Infrastructure (VDI) Technology
* Experience and/or knowledgeable with:
Windows 11;
Windows 10;
Citrix; SMS; and SCCM
* End User Hardware
* Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,
* Desktop Image Management

* Home Directory and Profile Support Services

* E-mail Support Services

* Software Support Services
* Experience and/or knowledgeable with;
Windows 7;
Windows 10;
Win
11 Citrix; SMS; and SCCM
* Excellent troubleshooting capabilities

* Strong communication skills

* Strong work ethic and attention to detail
* Strong writing skills (consistently document work completed)

* Strong time management skills and ability to work flexible schedules to meet job requirements

* Ability to move and lift computers, printers, monitors, and other hardware
* Team player and willing to share knowledge and learn from others to ensure team's success
* Enthusiasm and ability to adapt to new and changing technologies Education/Experience Requirement:
* BA/BS (or equivalent experience)

* 5+ years of experience

Certifications:

* Security+ or CASP

* ITIL v4 Foundations Benefits:
* 15 days paid time off per year

* 11 paid holidays per year

* Medical, Dental & Vision

* 401(k) Plan with matching

* Tuition assistance

* Life and Disability insurance