Physical Security Technician I​/II​/III

Overview

Please include a cover letter by attaching it as the first page of your resume, address your specific interest in the position and DPSS, and outline the skills that directly relate to this position.

If selected to move forward in the process, you may be contacted through e-mail by Spark Hire (video interview vendor) and invited to submit an on-demand video answering pre-screening questions at no cost to you.

The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment.

Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.

The Department of Enterprise Physical Security oversees physical security and public safety technology across the University. Reporting to the Manager of Physical Security Technology Systems, you will be part of a team whose primary responsibility is maintaining the University of Michigan Division of Public Safety and Security (DPSS) Access Control, Video Management Systems, and other Public Safety technologies. This position may require some travel between our Ann Arbor, Flint, and Dearborn campus locations.

• Responsible for the programming or configuration of the access control and video management applications, including door configurations, clearance assignments, system events, field hardware configurations, server management, and other system components as needed.
• Liaison and coordinate with UM units, external vendors, software manufacturers, Architects, and Engineers regarding security systems design, use, and administration.
• Partner with campus and hospital maintenance and construction units to maintain and oversee the repair of field hardware components of the security systems.
• Participate in the design and review of security systems for new or renovated construction projects.
• Attend training to maintain proficiency and professional certifications. Training may require travel out of state.

• Possess an in-depth understanding of access control and video management applications.
• Responsible for managing the University's access control system and related electronic security programs such as surveillance systems and security alarm systems.
• Responsible for assessing possible enhancements and involved in more advanced management duties.
• Develop, plan, implement, and administer the installation, operation, and maintenance of software and hardware of these systems, and integration with other systems.
• Responsible for advanced administration of infrastructure.
• Ensure that systems are implemented in compliance with specifications.
• Involved with advanced topics such as upgrade planning.

• Functions as the technical lead for projects and will provide technical direction to other physical security staff, as well as performing many of the same duties, including:
• Recognizing, identifying, isolating, and resolving problems within systems such as Access Control, Cameras, and other security systems.
• Coordinating referrals to appropriate technical, professional, or service personnel for follow-up.
• Provide technical expertise for physical security projects and function as a Subject Matter Expert (SME) for Physical Security.
• Manages technical aspects of projects related to physical security.
• Programming or configuring the access control and video management applications, including door configurations, clearance assignments, system events, field hardware configurations, server management, and other system components.
• Collaborate with U-M units, external vendors, software manufacturers, architects, and engineers on security systems design, use, and administration.
• Partner with the campus hospital maintenance and construction units to maintain and oversee the repair of field hardware components of the security systems.
• Participate in the design and review of security systems for new or renovated construction projects.

• Work with U-M Health Information Technology and Services (HITS) and U-M Information Technology Services (ITS) to coordinate administration and maintenance of the security systems servers, security hardware inventory, software, and peripherals.
• Test and Commission systems at completion of construction.
• Provide occasional on-call support through a remote connection.
• May occasionally work nights, evenings, or weekends to perform critical functions, systems maintenance, or support special events.
• Ensure security systems standards are met.
• Attend training to maintain proficiency and professional certifications. Training may require travel out of state.
• Travel to various buildings on campus to conduct…