Clinical CARE Coordinator; Ambulatory Care- Hemophilia and Coagulation Disorders Program

CLINICAL CARE COORDINATOR (Ambulatory Care
- Hemophilia and Coagulation Disorders Program)

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

• Provide safe, effective, and specialized nursing care in the ambulatory care Hemophilia and Coagulation Disorders clinic.
• Clinical duties include:
  • Coordinate and provide focused nursing care in an ambulatory care setting for pediatric and adult patients and families for the University of Michigan Hemophilia and Coagulation Disorders program.
  • Active participation in collaborative problem solving with multidisciplinary teams across practice settings and the continuum of care both within and external to Michigan Medicine.
  • Support and provide patient care in the clinic setting inclusive of patient and family education and care coordination, teaching families how to administer factor therapies, and administering therapies as needed.
  • Develop and implement educational materials, standards, methods, and tools to improve patient care.
  • Acts on behalf of patients and families to ensure care that is safe and appropriate with consideration for values, diversity, and human rights. Highly motivated patient advocate.
  • Provides telephone management which includes triage of calls from patients, caregivers, clinicians, and other healthcare team members.
  • Participate in quality improvement initiatives at the institutional, local, state, regional, national, and/or international level.
  • Provide education to relevant representatives from community agencies and school leaders.
  • Liaise with other professional organizations to ensure compliance with program specific requirements.
  • Assist with patient eligibility determination for active and new research studies.
  • Collaborate with research coordination team with responsibilities such as collection of data, coordination of lab draws, and the IRB process.
  • Assist with maintenance of accurate record keeping, surveillance, and quality improvement initiatives supporting grant application, research studies, and surveillance projects.
  • Maintain a high level of professional conduct with minimal direct supervision.
  • Note:
    This position is funded through grant funding.
• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
• Demonstrated accountability and dependability including a good attendance record with punctuality.
• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.
• Demonstrated knowledge and skills providing patient and family education and coaching related to chronic conditions including, but not limited to, diabetes, asthma, and coronary artery disease.
• Proficiency with typing and electronic health record documentation.
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.
• Willingness to adapt to different populations ie: pediatrics, OB/GYN, adult medicine as patient demands.
• Demonstrated accountability and dependability for example, completion of work, mandatories, goal setting within established timelines.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.

In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Competent, Registered Nurses $43.10-$67.03/ hour

• Evening Shift Differential-$3.00 / hour
• Night Shift Differential- $4.00 / hour
• Charge Nurse Differential- $1.00 / hour

The benefit package includes:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Robust Tuition and Certification support programs
• Large offering of no cost CEs and professional development for advancement

Required Educational Requirement (applicant must meet one of the following educational requirements):

Bachelors degree in…