Nursing Services SENIOR Director; Staffing Resources

Overview

Responsible for providing leadership and professional expertise or services through leveraging the knowledge and skills of others. Manages the administrative and operational objectives for the Central Staffing Resource Department, manages people, processes, and projects to implement the overall strategies and/or achieve the goals of the Nursing Services Department and Michigan Medicine.

The scope of the Nursing Services Director for Central Staffing Resources can range from managing daily operations of a small unit, to recommending strategic direction, and providing leadership in operational changes for large departments, to contributing to the overall strategy, direction, and vision for several functional areas.

• Provides professional nursing leadership and administrative direction, with and through house managers, and administrative managers, for overall department functions and supplemental staffing in Adult and Children's and Women’s segments.
• Provides 24/7 leadership to a large, diverse staffing pool, including nurses, nursing assistants, patient care techs, medical assistants, patient attendants, and clerks, in the practice and delivery of patient care, in various patient settings.
• Develop wage proposals for temporary nursing staff, designed to foster recruitment and retention.
• Oversee role of House Managers, supporting timely response to patient/family and staff concerns.
• Support the mission and goals of the Health System.
• Ensure that processes meet or exceed regulatory and professional standards.
• Supervises the quality of nursing and clinical assistive staff services provided to patients in Adult and Children's and Women’s segments.
• Maximizes patient and staff satisfaction within human systems and material resources.

Supervision Received:

• Administratively accountable to the Chief Nursing Officers (CNO) for the Adult Hospitals and Children’s and Women’s Hospitals.
• Works collaboratively with nursing leaders and administrative managers.

Supervision Exercised:

• Responsible for the management and nursing leadership functions of nursing services for direct care staff and unit clerks, for Central Staffing Resources.
• Responsible for clinical competence for regular and temporary employees and the professional practice of all levels of Registered Nurses.
• Collaborates with administrators and operations managers in the administrative and functional supervision of nursing and clinical assistive and clerical staff.

• Direct the recruitment, interviewing and selection of all levels of nurses, clinical assistive personnel, and clerks.
• Works collaboratively with leadership teams in the hiring process.
• Oversee and is accountable for staffing and scheduling of nursing clinical assistive staff and clerks.
• Collaborate with unit managers in determining adequate complements of supplemental staff, scope of staff roles and appropriate workload.
• Manage or facilitates relief staffing for the Adult and Children's & Women’s units.
• Oversees and provides supervision, counsel, discipline, and performance evaluation of house managers, administrative managers, nursing and clinical assistive staff, and clerks, with feedback from nursing leaders and operations managers.
• Oversee the professional development of nurses and the development and training in clinical skills of all nursing and clinical assistive staff.
• Provide leadership for the development, implementation, and evaluation of standards of nursing practice and for interdisciplinary clinical guidelines, using best evidence.
• In collaboration with other members of the leadership team, identify and plan for staffing consistent with the needs of the patient population and budgetary requirements, and appropriate to the scopes of a variety of roles.
• Works collaboratively with administrative and house managers, to identify and resolve unit operational problems and process improvements.
• Provides leadership and assists house managers in satisfying other regulatory standards.
• Represents nursing services in inter-unit planning and problem-solving regarding patient care.
• Plans, coordinates, and evaluates LEAN initiatives…