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Store Manager, Operations Manager

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: DOBBS TIRE & AUTO CENTERS
Full Time position
Listed on 2025-12-03
Job specializations:
  • Management
    Operations Manager, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

Store Manager
• Dobbs Tire & Auto Centers

Pay Range: $60,000 – $70,000 per year. Actual pay will depend on skills and experience.

Position Overview

Dobbs Tire & Auto Centers has been a family‑owned automotive care solution since 1976, now operating over 100 locations across Missouri, Illinois, Texas and Ohio with plans to grow to 200+ stores by 2027. The company offers a full range of tire brands and comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. We invest in training, development and safety to deliver quality service and actively support local charities in the communities where we operate.

We are seeking a Store Manager to oversee daily operations, ensuring that all sales, service and repair activities are conducted safely, efficiently and profitably. The Manager leads and trains staff, maintains optimal staffing levels, fosters outstanding customer service, monitors sales performance, identifies improvement opportunities, and implements strategies to achieve financial goals. Additional responsibilities include managing inventory, overseeing equipment and parts requisitions, and administering personnel actions such as hiring, training and performance management.

Roles and Responsibilities
  • Perform duties of Assistant Store Manager, Service Manager and Retail Sales Manager as needed.
  • Lead and direct store staff engaged in selling, servicing and repairing vehicles to ensure efficiency and profitability.
  • Train, coach and mentor employees on proper repair and maintenance procedures and customer service standards.
  • Schedule front‑shop and back‑shop employees to maintain appropriate staffing levels for all operating hours, including opening and closing.
  • Review sales and performance records, identify opportunities for improvement, and implement strategies to achieve financial objectives.
  • Manage inventory, including requisitioning and accounting for equipment, replacement parts and tires.
  • Perform general housekeeping, facility upkeep and miscellaneous assignments such as stacking tires or other operational tasks.
  • Recommend and execute personnel actions such as hiring, promotions, transfers, disciplinary actions and terminations.
  • Ensure all operations are conducted safely, efficiently and in accordance with company policies and procedures.
Success Factors
  • Strong commitment to safety – always prioritize safety.
  • Alignment with company mission, vision and values.
  • Strong work ethic with a commitment to results.
  • Team player who adapts to diverse coworkers.
  • Ability to thrive in a fast‑paced, high‑volume environment.
  • Excellent verbal and written communication skills.
  • High level of time management, accountability and prioritization.
  • Organized, problem‑solving, solution‑oriented mindset.
  • Self‑motivated, goal‑oriented and driven to achieve departmental goals.
  • Critical thinker with strong attention to detail.
  • Highly customer‑centric and master relationship builder.
  • Demonstrates motivation to meet and exceed sales goals and promote company products and services.
  • Efficiently manages customer service, sales, and workflow coordination in a fast‑paced environment.
Work Environment
  • Fast‑paced automotive service environment.
  • Exposure to varying temperatures due to shop conditions.
  • Extended periods of standing, bending, and lifting tires or equipment.
  • Strict adherence to safety procedures and proper use of personal protective equipment (PPE).
  • Team‑based, reliable, and communicative work to maintain safety and efficiency.
  • Attention to detail and commitment to quality service.
Experience and Education
  • 5+ years of retail sales management in the automotive industry, or 2+ years as an Assistant Store Manager in the automotive industry.
  • Knowledge of automotive systems.
  • Proficient use of tools and equipment used in vehicle repair and servicing (training provided).
  • Valid driver’s license.

Seniority Level
:
Mid‑Senior

Employment Type
:
Full‑time

Job Function
:
Sales and Business Development

Industries
:
Retail

DOBBS TIRE & AUTO CENTERS is an equal opportunity employer. All candidates agree to complete a selection assessment and pre‑employment screenings.

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