Business Systems Analyst Senior​/Intermediate

Business Systems Analyst Senior / Intermediate

A cover letter and resume are required for consideration for this position. Cover letters should include specific skills and experience that pertain to the position as well as reasons for your interest in the position.

The MiChart Clinical Documentation team at Michigan Medicine seeks a Healthcare/IT Professional as primary support for Epic's Clinical Documentation application. This team focuses on Nursing and Allied health clinical documentation for all inpatient areas.

• Serve as a subject matter expert for Epic Inpatient Clinical Documentation, leading the planning, design, build, testing, implementation, and ongoing optimization of clinical systems.
• Configure and maintain Epic functionality to support clinical documentation workflows, regulatory requirements, and enterprise objectives.
• Lead and participate in Epic upgrades, enhancements, and maintenance activities, ensuring system stability, performance, and alignment with organizational standards.
• Partner closely with nursing, ancillary staff, physicians, and informatics leaders to translate clinical workflows and requirements into effective Epic solutions.
• Mentor and provide guidance to junior Business Systems Analysts, promoting best practices in analysis, build quality, documentation, and stakeholder engagement.

• Lead assigned projects and related work activities, facilitating meetings, defining scope, prioritizing tasks, developing project plans, and delivering outcomes within defined timelines.
• Independently assess business needs, analyze options, evaluate risks, and recommend solutions that have significant operational and clinical impact.
• Act as a trusted advisor to clinical and operational stakeholders, balancing competing priorities and resolving conflicts to achieve consensus and successful outcomes.

• Develop and maintain detailed system documentation, including build specifications, Epic checklists, change records, workflow diagrams, and mapping updates.
• Ensure documentation supports audit readiness, knowledge transfer, and long‑term system sustainability.
• Communicate effectively with clinicians, regulatory teams, operational leaders, and IT partners to provide status updates, gather feedback, and drive continuous refinement of system functionality.
• Translate technical concepts into clear, actionable information for non‑technical audiences.

• Identify opportunities to optimize clinical documentation workflows, improve user experience, and reduce clinician burden through system enhancements and process redesign.
• Proactively stay current on Epic releases, new functionality, regulatory requirements, and industry best practices related to clinical documentation and health information systems.
• Support a culture of learning, collaboration, and continuous improvement within the Applications and Clinical Informatics teams.
• Participate in on‑call off hours and weekend rotation.

The Business Analyst Intermediate will need to learn EPIC configuration for Clin Doc and obtain proficiency in Clin Doc if certification is in other EPIC applications.

• Support the planning, design, build, testing, and implementation of Epic Inpatient Clinical Documentation workflows and system components.
• Configure and maintain Epic functionality to meet clinical documentation needs and ensure compliance with regulatory and organizational requirements.
• Participate in Epic upgrades, enhancement cycles, and maintenance activities, helping ensure system reliability, accuracy, and alignment with established standards.
• Collaborate with nursing, ancillary staff, physicians, and informatics partners to gather requirements, validate workflows, and implement solutions that meet clinical…

• Lead assigned project tasks and work streams, including meeting facilitation, task prioritization, and timeline tracking to support successful…