Technical Support

Established in 1991, Collabera is a growing end-to-end information technology services and solutions company. With a global footprint, Collabera serves global 2000 and mid-market clients through a client-centric business model and Global Delivery Model. With over 8200 IT professionals globally, Collabera provides onsite, offsite and offshore technology services.

Collabera recognizes the potential of human capital and provides opportunities for growth and professional excellence. It offers a range of benefits including paid vacations, holidays, personal days, medical, dental and vision insurance, 401K retirement savings plan, life insurance, and disability insurance.

Job Title: Help Desk Support

Duration: 3+ months (contract to permanent)

• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.

• May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Primary job functions do not typically require exercising independent judgement.

To know more about the role, please contact: