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Technical Support HelpDesk/Support

Strategic SaaS Customer Success Leader

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A fast-growing software company is seeking a Customer Success Executive in Ann Arbor, Michigan, responsible for enhancing customer satisfaction and driving account growth. The role involves relationship management, identifying upselling opportunities, and collaborating with various teams for product enhancement. Ideal candidates should possess a Bachelor’s degree and 2+ years in a similar role, with a passion for technology and exceptional communication skills.

The company offers competitive benefits and a flexible hybrid work model.
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