Part time Student Ambassador

Position Description

Why Join WCC?

• An inclusive, welcoming environment for our students, faculty & staff
• WCC tuition waiver of 3 credit hours per semester
• Flexible schedules available
• Great Discounts at WCC’s Health & Fitness Center, Barnes & Noble Bookstore and more!
• Part Time Benefits at WCC

You will be the face of WCC to new and prospective students. You will be expected to genuinely connect with a wider and more diverse range of people than you may have ever experienced. You will be part of maintaining a safe space for new students as they make the transition into our campus community.

• Facilitate orientation for new and returning students
• Provide individual and group campus tours
• Conduct small and large group presentations at events (both virtually and in person)
• Meet and greet prospective students, families, and special guests at events
• Assist with data entry, gathering materials for events, and other departmental needs
• Regularly conduct outgoing phone calls to students for registration, payment, and other reminders
• Contact students who have recently completed onboarding to check in on their experience
• Represent WCC at both on-campus and off-campus events as needed
• Serve as a point of contact for students navigating campus resources and provide appropriate referrals
• Attend mandatory weekly staff meetings and semesterly training activities
• Assist in development of presentations, documents, and flyers

• Host pop-up table events to familiarize students with various WCC resources and opportunities
• Assist students in basic onboarding activities at the Welcome Center during peak registration periods
• Support social media and communication efforts for student outreach
• Support WCC’s Public Relations and Marketing Department as a public-facing student representative for marketing campaigns, photo shoots, video shoots, articles, and special events
• Assist and support other departments as directed
• Other duties as assigned

• Extensive leadership training and professional development opportunities
• Comprehensive training on Washtenaw Community College resources, services, and student support tools
• Opportunities to build meaningful connections across campus with staff, peers, and new students
• The ability to share your experiences and insights to help incoming students succeed and feel welcomed

Scheduled to work up to 15 hours/week (mornings, afternoons, evenings, and weekends); flexible around class schedules.

• Works primarily in an on-campus setting within the Office of Student Orientation, On-Boarding, and Outreach
• Regular attendance on campus is required; no remote work available
• Occasional day, evening, and weekend work is required to support program needs and events
• Physical requirements include: walking across campus for extended periods, standing for long durations during events, carrying or transporting materials up to 25 pounds, operating standard office equipment

• A resume that includes your current degree plan, any past or current work, volunteer, or leadership experience, and any relevant extracurricular or community involvement
• At least one recommendation letter from a WCC faculty or staff member

Minimum Required

Knowledge, Skills and Abilities:

• Minimum of 12 credits completed before position starts
• Must have and maintain a minimum of a 2.5 GPA
• Must be registered for 6 credit hours in winter, summer, and fall semesters
• Must commit to a two semester term as a Student Ambassador; continuation of employment is reviewed at the end of the two semesters
• Ability to work effectively with a diverse student population
• Strong interpersonal and communication skills
• Demonstrated ability to work collaboratively as part of a team
• Demonstrated leadership skills
• Availability to work mornings, afternoons, evenings, and occasional Saturdays as needed
• Must attend mandatory training sessions and key college events
• Personal transportation to external events is required; mileage reimbursed provided for use of personal vehicle

• Completing of a college-level communications class
• Involvement in student life at WCC
• Experience with social media management, videography, photography, and design
• Enthusiasm and a positive attitude toward representing Washtenaw Community College
• Excellent communication skills in both one-on-one and group settings
• Ability to listen actively, solve problems, and respond quickly in dynamic situations
• Strong organizational and time management skills
• Demonstrated dependability and commitment to responsibilities

Posting Date: 12/12/ Closing Date:
Open Until Filled Yes