Undergraduate Program Coordinator

Please write a cover letter and include your current resume in one PDF document. The cover letter should specifically address why you are interested in this position and outline current and prior skills and experience that will help you succeed.

The Department of Communication and Media is a vibrant, dynamic academic unit with a vibrant intellectual community dedicated to excellence through research and teaching. Our Undergraduate Program Coordinator is a critical member of the administrative team and is integral to our success. The person in this role provides a broad range of services to our approximately 500 declared majors, the non-declared students who take our classes and the faculty who teach them.

The person in this position works closely with, and reports to, the Student Services Manager. They also work closely with the Department Associate Chair for Undergraduate Studies, faculty curriculum committee, and our faculty advisors. We depend on each member of our staff to work successfully and collaboratively with each other as well as work independently with minimal supervision.

The Department of Communication and Media has a highly sought-after undergraduate major, a world-renowned faculty, and a prestigious Ph.D. program. We are housed in the North Quad Residential and Academic Complex, right in the heart of U-M's Central Campus. Please review our website: (Use the "Apply for this Job" box below)..

Undergraduate Program Student Support and Advising (45%)

• Serves as the primary point of contact for undergraduate student services to current students, prospective students, and families
• Provides academic advising to undergraduate students on course curriculum and plans of study, monitors students' academic records for progress towards degree, determines eligibility and approves completion of major requirements for senior audits
• Reviews and obtains approval of student requests for course exceptions within the major
• Ensures that email traffic in personal and undergraduate advising email boxes is addressed in a timely way
• Represents the department at the LSA major/minor fairs, participates in LSA undergraduate group (LUGS) meetings, and serves on other committees as able
• Reviews course offerings and based on projected student demands, initiates discussions with the student services manager and associate chair for undergraduate studies on courses that need to be offered each term
• Manages the undergraduate curriculum and work with SSA to create class offerings for each semester
• Reviews compliance with Provost's space utilization policy of the time schedules
• Closely monitors enrollment and recommends strategies for managing enrollment to ensure appropriate registration volume
• Work in collaboration with SSA as enrollment override contact for undergraduate courses during registration and start-of-term periods
• Coordinates administrative aspects for the department's honors- and senior thesis programs as well as independent study and research courses
• Monitors student grades at the end of the term to ensure faculty have entered grades for every departmental course
• Assists faculty with the development of new course approval requests
• Facilitates changes to curriculum (create/delete/modify courses); prepares and processes all PARF and CARF forms through the LSA curriculum committee for proposed changes. Reviews impact of curriculum changes on students or other LSA units and advises Student Services Manager and Associate Chair of any issues
• Maintains tracking system for faculty teaching obligations and identifies issues to the Student Services Manager and Associate Chair
• Serves as liaison to Sweetland Center for Writing in proposing and scheduling upper-level writing requirement (ULWR) classes
• Completes term/annual LSA & RO curriculum tasks as defined

Department Student Administrative Support (20%)

• Maintains awareness and understanding of departmental practices and procedures
• Regularly reviews the departmental website for necessary updates and/or additions to our undergraduate program content
• Provides overall guidance and support to the department's student organizations
• Hires, trains and supervises department…