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Customer Care Rep

Job in Ann Arbor, Washtenaw County, Michigan, 48105, USA
Listing for: Trinity Health
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
Position: Customer Care Rep 1
Trinity Health - 5301 East Huron River Drive - Responsibilities:
Answer incoming and make outbound calls using documentation systems;
Document all call information accurately and according to operating procedures;
Monitor multiple emergency alarm systems and emergency lines;
Assist with assignment and distribution of pagers; process repairs when needed;
Maintain professionalism and meet quality metrics including punctuality and attendance
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