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Global Enterprise CSM: AI-Powered Adoption
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-02-01
Listing for:
Refinitiv
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading technology firm is seeking a Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across their enterprise customer base. The successful candidate will have over 10 years of experience in customer success or account management in B2B SaaS environments. Responsibilities include managing the customer lifecycle from implementation to renewal, driving customer adoption and satisfaction, and partnering with internal teams to unify engagement.
This role offers competitive compensation and comprehensive benefits.
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