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Customer Service Representative - State Farm Agent Team Member : MI-Ann Arbor

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Tompelham
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Representative - State Farm Agent Team Member Location: MI-Ann Arbor-48104

Benefits

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Looking for a career in a supportive and engaging environment? Our agency is a place where teamwork and growth go hand in hand. We serve a diverse community, including Spanish and French-speaking clients, and are passionate about providing exceptional service.

Our office is more than just a workplace—we’re a team that enjoys getting together for breakfast or lunch at least once a month. With two agent aspirants on board, we actively support those looking to grow within the company, offering mentorship and career development opportunities.

If you re looking for a team-oriented atmosphere where you can build a future with State Farm, we’d love to connect with you!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
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