Scheduler, Customer Service​/HelpDesk

Overview

The right candidate will have strong over the phone support experience, as they will be making many calls each day and talking with a lot of different end users. They should also have experience with data entry and strong organizational skills which will be critical to ensure everything gets scheduled correctly in order to meet these timelines.

• Coordination
• Scheduling
• Customer service
• Phone etiquette
• Phone communication

This person will be responsible for reaching out to people and coordinating a time to complete a network upgrade, being cognizant of all other upgrades being scheduled, time zones, store hours, etc. This person will also be coordinating confirmation calls and validation calls of successful upgrades after the fact.

Job Type &

Location:

Contract position based out of Ann Arbor, MI.

Workplace Type:
Hybrid position in Ann Arbor, MI.

Final date to receive applications:
Expected to close on Jan 23, 2026.

The pay range for this position is $18.00 - $20.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.