Franchise Development Director

Position Summary

BELFOR Franchise Group is seeking a Franchise Development Director to help grow the USA footprint. The candidate will engage in a wide range of online and offline franchise development activities and oversee initiatives that drive our brands forward by expanding the number of franchisees in our networks.

The Franchise Development Director partners with franchise candidates throughout the qualification and license granting process, ensuring all requirements are met and documentation is received. The role involves interacting with funding firms, CRM platforms, and mapping programs; creating or implementing content; managing internal and external communications; and supporting all franchise development team efforts and initiatives.

The key responsibilities for the Franchise Development Director include but are not limited to the following:

• Have a thorough knowledge of BFG brands
• Manage the Lead Generation Process from Website, Portal, and other Lead Sources
• Network with Franchise Consultants to generate leads and manage the candidate process
• Track sales process and manage lead flow utilizing our Franchise Sales Software
• Guide the candidate experience (from the initial discovery process to the signing of agreements)
• Participate in Meet the Team Days at Brand Headquarters
• Adhere to all Federal & State regulations, policies and procedures
• Achieve Franchise Development Goals for activity and results

• Attend applicable trade shows and conferences
• Work cross-functionally with other BFG brands, brand presidents, and departments

• Update consultant sites – keeping contact & content information current
• Collaborate on the development of consultant and candidate email blasts & mailings
• Manage deal announcements

The ideal candidate will be driven, curious, self‑motivated, analytical, detail‑oriented, and a strong writer/communicator who is highly efficient and productive. The candidate will be excited about increasing brand awareness, motivated by numerical growth, and eager to help entrepreneurs realize their dream of business ownership.

• Bachelor’s degree or equivalent experience
• Proven success in closing leads
• Past experience in franchise development preferred, but not required
• Basic knowledge of Microsoft and Google products including Microsoft Office and G‑Suite
• Previous experience working with a CRM
• Strong internet knowledge/skills, including social media
• Ability to establish and meet deadlines and quickly develop clear priorities
• A resourceful, creative problem‑solver
• Must possess strong work ethic, strategic thinking, and strong executional skills
• Excellent verbal and written communication skills for working with people one‑on‑one and in groups up to several hundred people
• Strong ability to communicate clearly with employees, third‑party providers, franchisees, and partners
• Organizational and time‑management skills to manage multiple tasks with multiple candidates and projects

• Position is on‑site at the BFG headquarters in Ann Arbor, MI
• Fast‑paced office environment with controlled temperature, ventilation, and lighting
• Moderate noise level
• Regular use of computer and other office equipment
• Communication with franchise development team, marketing team, and franchisees
• Travel 10‑20%
• Paid holidays and vacation
• Healthcare benefits: medical, dental, vision, and life insurance

• The above statements are intended to describe the general nature and level of the work being performed. The list is not exhaustive of all the responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Entry level

Full‑time

Sales and Business Development

Consumer Services