Title Operations Coordinator

Reports to:

Agency Manager, Senior Vice President of Title

Pay:
Hourly

Status:
Regular, Full Time

FLSA Status:
Non-Exempt + Bonus

Schedule:

M-F

Modern Title is seeking a detail-oriented, service-focused professional to join our team as a Title Operations Coordinator. This role serves as a critical front-end operations position responsible for managing the intake and early workflow stages of real estate transactions while ensuring excellent service for clients and internal partners.

The Title Operations Coordinator plays an important role in ensuring files move efficiently through the title pipeline from order entry through commitment preparation and transaction coordination. This position requires strong organizational skills, clear communication, and the ability to manage multiple files simultaneously while maintaining accuracy and compliance.

This role works closely with internal operations staff as well as external clients including real estate agents, lenders, buyers, sellers, and underwriters.

• Coordinate front-end processing of title transactions from order entry through commitment delivery
• Receive and review incoming orders, ensuring all required information and documentation are complete
• Order title searches and supporting documentation from approved vendors
• Review incoming search packages and assist with preparation and distribution of title commitments
• Communicate with clients, lenders, real estate agents, and internal staff regarding transaction status
• Assist with scheduling closings and coordinating documentation as transactions move toward settlement
• Maintain accurate file records and ensure information is properly entered into title production software
• Monitor file progress and proactively follow up on outstanding items to keep transactions moving forward
• Support operations team with policy issuance preparation and documentation as needed
• Assist with internal operational initiatives, including CRM data management and transaction tracking
• Maintain compliance with underwriter requirements, company procedures, and regulatory standards
• Provide responsive customer service and professional communication throughout the transaction lifecycle
• Perform additional operational support duties as assigned

• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple files and priorities in a fast-paced environment
• Customer service-oriented with strong problem-solving ability
• Notary public or willingness to become one is a plus

• High school diploma or equivalent required
• 1–3 years of experience in title processing, real estate transactions, mortgage operations, or similar industry preferred
• Basic familiarity with title commitments, real estate documentation, and closing workflows preferred
• Experience with title production software (Qualia preferred)

The work environment is characteristic of a professional office setting, with most duties performed at a desk using a computer. Occasional lifting of up to 25 lbs may be required.