Collector - Outbound

Overview

Collector - Outbound role at Linde Gas & Equipment Inc.

Location:

Ankeny, IA. Outbound Collector will join our team to investigate and analyze credit information within established guidelines. They will resolve moderately complex credit problems and may request assistance on highly sensitive accounts. The Outbound Collector will contact customers regarding delinquent payments and assist in the collection of past-due accounts.

• Answer inbound phone calls from internal and external customers
• Process payments
• Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way
• Refer customer disputes to field personnel for final resolution
• Make payment arrangements on delinquent accounts
• Perform outbound collections calls in support of credit release procedures
• Escalate customer disputes and collections situations as necessary
• Assist team in meeting inbound service level standards
• Other duties as assigned

• HS diploma/GED required
• 2+ years Credit & Collections experience
• Handling inbound calls in a fast-paced environment
• Computer experience in Word and Excel
• Customer service skills
• Effective verbal communication skills
• Working successfully in a team environment

• HS diploma/GED required
• 2+ years Credit & Collections experience
• Handling inbound calls in a fast-paced environment
• Computer experience in Word and Excel
• Customer service skills
• Effective verbal communication skills
• Working successfully in a team environment

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals.

Linde’s industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Primary Location Iowa-Ankeny
Schedule Full-time

Job Fi Co
Unposting Date Ongoing

• Entry level

• Full-time

• Accounting/Auditing and Finance

• Chemical Manufacturing