IT Operations Officer; NOA

Position: IT Operations Officer (NOA
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** Final date to receive applications
** 7 March 2026-23:59-GMT+03:00 Turkey Time (Istanbul)
* WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
*** ABOUT WFP
** The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
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Job Description Summary  This role involves planning, budgeting, and managing IT/Telecommunications systems in alignment with WFP standards and operational needs. It includes maintaining secure and efficient networks, supporting users, overseeing procurement processes, and contributing to reporting and cost-efficiency efforts. The position also supports emergency preparedness, inter-agency coordination, and capacity building through training and supervision of junior staff.

Job Description
** ORGANISATIONAL CONTEXT:
** Türkiye hosts one of the largest refugee populations in the world, with approximately 2.7 million people. Around 60,000 of the most vulnerable reside in eight camps in the southeast, while the vast majority live in urban and rural areas across the country. Since June 2014, the Temporary Protection regime has enabled Syrian refugees to access essential services such as healthcare and education.

Asylum seekers from other countries continue to benefit from International Protection status.

The World Food Programme (WFP) supports over 35,000 of the most vulnerable refugees through monthly e-vouchers and cash transfers to help them meet their food needs. Following the devastating earthquakes of February 2023, WFP provided emergency food assistance to 1.6 million people in southeastern Türkiye. As markets resumed functioning, an additional 600,000 earthquake-affected individuals received cash assistance to meet their basic needs.

As food security conditions stabilized, WFP shifted its focus to revitalizing the local food value chain in earthquake-affected regions. Through strategic investments in small food businesses, WFP aims to restore livelihoods and ensure long-term food security.

Türkiye holds critical strategic importance for WFP’s global operations. The country plays a key role in the procurement and transportation of food commodities, serving as a vital corridor from the Black Sea into Syria. WFP is exploring opportunities to expand its grain reserves and milling capacity in Türkiye, leveraging the country’s advanced infrastructure.

Where feasible, WFP prioritizes local procurement of food and other goods—an approach that supports farmers, boosts agricultural incomes, promotes land use, and generates employment.

As part of its strategic plan, WFP is increasingly positioning itself as the leading UN agency in Türkiye for coordinating emergency preparedness efforts. In close collaboration with the Government of Türkiye (GoT), WFP aims to support the development and implementation of emergency preparedness strategies and policies. Given Türkiye’s geographic location and exposure to natural disasters—including earthquakes, floods, and wildfires—strengthening national resilience and response capacity remains a top priority.

This position is based in Ankara and reports to the Head of Enabling Services unit.

At this…