Crisis Program Director

Job Title: CIS Crisis Intervention Program Director

Department: Program/Operations Department

Location: Communities In Schools of Southeast Harris County and Brazoria County. Headquartered out of Angleton, Texas office with flexibility on work location and supervised campuses from West Columbia to Galena Park.

Reports To: Regional Program Director

FLSA Status: Exempt

Last Updated: July 2022

Responsible for organizing, coordinating, supervising, motivating and evaluating the CIS of Southeast Harris and Brazoria County school based crisis intervention services.

Supervise Crisis Intervention Specialists:

• Provides leadership, guidance, and supervision of campus/district crisis specialists and ancillary staff and maintain complete oversight of program implementation.
• Identify training needs and coordinate professional development to include facilitating or securing relevant training to meet grant requirements.
• Lead, coach, mentor, and evaluate specialists in a strengths based manner that will enable program to continue to exceed objectives.
• Ensure staff are utilizing the ongoing trainings that are provided by their host district and that staff receive host district training on their own policies and procedures.
• Utilize team skills and knowledge and encourage peer led training to take place at monthly team meetings.
• Review/approve: timesheets, leave requests, monthly submissions, quarterly and end of year reports and be able to identify strengths and areas of development based on reports and submissions.
• Routinely meet with campus/district stakeholders and be able to provide quantitative and qualitative metrics to ensure ongoing support and collaboration.
• Prepare, review, and approve requests for expenditures prior to Chief Operating Officer’s approval.
• Monitor individual staff’s health and wellness and insure they are aware and able to access the employee assistance program as needed.

Establish, model, and communicate a positive, service oriented climate:

• Establish, model, and communicate a positive, service oriented climate that meets the needs of all customers within CIS, the District, and the Community.
• Relate, motivate, and encourage staff to achieve both individually and collectively.
• Ensure required working collaboration agreements are completed and fully operational in a timely manner in accordance with the academic year.
• Communicate with CIS of Southeast Harris and Brazoria County administrative team and campus/district staff to identify program needs, strengths, and deficits.
• Coordinate regular monthly staff meetings with other program directors and conduct monthly team meetings to provide for program coordination and communication.

Manage Human and Material Resources for School Based Services Staff:

• Conduct objective bi-annual performance evaluations for crisis specialists and ancillary staff that encourages growth, learning and constant program innovation.
• Administer developmental and incentivized actions as needed and in communication with the Chief Operating Officer and/or Chief Executive Officer.

Ensure Compliance with Grant(s) Guidelines Through Internal Monitoring:

• Establish and implement systems that utilize internal monitoring feedback to insure we are meeting or exceeding stakeholder expectations and grant requirements.
• Continuously monitor and evaluate campus services and activities to insure we meet or exceed stakeholder expectations and grant compliance.
• Provide support to staff of performance strengths and developmental areas.

Attend Professional Development As Needed:

• Maintain a training matrix of relevant activities and events that provides the latest and most effective evidence based methods of engaging youth and families.
• Obtain competent trainers that support growth, development, and learning.
• Attend state trainings and conferences as required and notify the Chief Operating Officer and/or Chief Executive Officer of any scheduling conflicts.

Perform other duties as may be necessary for the successful operation of CIS.

To successfully perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements…