Coffee Shop Supervisor

About Us

At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award‑winning resort centred around active wellbeing and indulgent good times.

A new exciting café is coming to St Andrews in Spring 2026. Part of the Old Course Hotel’s collection of outlets, this bright and inviting space will offer grab‑and‑go breakfast options, specialty coffees, and a selection of fresh salads and sandwiches, perfect for relaxing, recharging, and enjoying simple, seasonal flavours any time of day.

With the exciting launch of our newest outlet at the Old Course Hotel, we are looking for a supervisor to join our team to offer a welcoming neighbourhood coffee experience built on great coffee, genuine connections and outstanding service.

This is a unique opportunity to be part of the opening team, helping to shape the culture, service style and guest experience from day one.

In this role you will support your team to deliver warm, attentive and efficient service ensuring every guest feels genuinely welcomed, whether stopping by for a quick takeaway or spending time enjoying the space.

This is a hands‑on, energetic role that values teamwork and attention to uphold our commitment to excellent coffee, and even better service to build strong customer loyalty and ensure the café becomes a much‑loved addition to the Old Course Hotel experience.

• Take orders and serve food and beverage to customers.
• Collect food items from kitchen before opening and store safely following health and safety guidelines.
• Assist the Coffee Shop Manager with sales tracking, reporting and cost control.
• Support implementation of seasonal menus and special events to boost sales.
• Ensure POS accuracy and cash handling procedures are followed.
• Ensure all products are date tagged, discard items that are out of date and process wastage.
• Maintain exceptional cleanliness throughout the day.
• Handle guest feedback with professionalism and discretion.
• Act as the primary point of contact on shift, ensuring smooth service flow and guest satisfaction.
• Supervise front‑of‑house team members during shifts, ensuring roles are clearly executed.
• Assist with onboarding and coaching of new team members to ensure service standards are met.
• Monitor stock levels and place orders.
• Report any maintenance issues and solve as soon as possible.
• Responsible for keeping equipment, stock and linen at required levels to meet business needs.

• Minimum one year experience supervising frontline teams within a similar environment.
• Operational knowledge of ordering and stock rotation.
• Skilled Barista with experience in a fast‑paced environment.
• Good communication skills with a focus on great customer service.
• Good knowledge about food and safety laws and best practices.
• Ability to work under pressure while maintaining a positive attitude.
• Takes pride in personal appearance and hygiene, great grooming.
• Self‑motivated and able to use own initiative.

Permanent

Full Time 40hrs

£29,176.19 + TRONC

• Free meals and drinks in our complimentary staff canteen.
• Discounts across the resort including in our restaurants, room rates, pro shop.
• Wider group discounts within Kohler group.
• Free access to our on‑site Kohler Waters Fitness including fully equipped gym, 20‑metre pool, sauna and hot tub.
• Free access to mortgage advice.
• Cycle2
  
  Work.
• 24/7 access to the Employee Assistance Programme.

The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.