Sales Executive No cold calling

Our client is a specialist company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.

Basic Salary: £28,500 with OTE of £35,000 via our uncapped commission scheme.

• 9‑5 Mon‑Fri, including a late shift 12‑8pm
• Every 5th week the late will be a Friday 10‑6pm
• 1 in 5 Saturdays 9‑5pm
• Roughly 1 in 15 Sundays 10‑4pm

• Make outbound calls to customers who have recently enquired through various marketing channels.
• Achieve department sales conversion targets whilst delivering excellent customer service.
• Conduct sale calls in line with the Company’s process and FCA regulations.

• Communication – possess a professional telephone manner, excellent listening and communication skills, and the ability to answer customer questions while being aware that some customers may be vulnerable.
• Productivity – results‑driven with the ability to achieve work towards KPIs set on production, quality and customer service.
• Accuracy – record information accurately and ensure all processes and procedures are adhered to in a methodical and compliant way.
• IT Skills – computer literacy and knowledge of MS Office.
• Customer Champion – act in a manner that ensures the Customer receives a positive experience of the Company.

• Telephone sales experience (preferred minimum of 1 year)
• Success within a target‑driven environment
• Working in accordance with detailed procedures
• Flexible approach with ability to adapt quickly to meet business needs

• Excellent interpersonal, communication and listening skills at all levels
• Ability to demonstrate empathy, sensitivity, kindness and patience
• Resilient with a real desire for success and helping others
• Can‑do attitude, self‑motivated
• High level attention to detail and accuracy

Associate

Full‑time

Retail and Business Consulting and Services

Location:

Andover, England, United Kingdom