Server, Catering

Benchmark at North Andover, 700 Chickering Road, North Andover, Massachusetts, United States of America

Posted Wednesday, January 21, 2026 at 5:00 AM

Job Title:

Department:

Dining Services

Date Revised: 7/24/2024

Reports To:

FLSA Status:

Non-exempt

Job Code: 6007

Job Summary:

The Server serves food and beverages to residents in accordance with established Benchmark policies and procedures. S/he performs duties under the direction of the Dining Services Director, to assure that quality food service is provided to meet the needs of the residents.

• Advises supervisor when supplies diminish for reorder
• Communicates effectively with supervisor and kitchen staff
• Takes food and beverage orders from residents and serves meals on a timely basis that are both presentable and appetizing in appearance.
• Sets up and delivers meal trays and food carts to the dining room as instructed.
• Handles requests from residents who require assistance with meal selection or have specific needs.
• Serves well-presented meals on a timely basis
• Sets up dining room for the next scheduled meal.
• Performs other general server duties as assigned.
• Assists in inventorying supplies.
• Obtains or replenishes necessary dining room supplies before the next scheduled meal.
• Follows safety regulations and precautions at all times.
• Follows established Infection Control procedures when performing daily tasks.
• Ensures that all food service areas are maintained in a clean and safe manner by assuring that necessary equipment and supplies are properly maintained.
• Reports all hazardous conditions and equipment to your supervisor.
• Reports all accidents to the Dining Services Director or the Executive Director.
• Disposes of food and waste in accordance with established policies.
• Assists in daily or scheduled cleaning duties
• Cleans tables, chairs, refrigerators and freezers, etc.
• Carries soiled dishes, cups, glasses, and utensils to proper storage areas.
• Keeps work areas clean, dry, and free of food, beverages, etc.
• Returns used food trays from food carts, dining room, etc., and delivers to the dishwashing area.

Education/Experience/Licensure/Certification:

• High school diploma or equivalent.
• Previous dining room and server experience.

Required Skills/Abilities:

• Must be able to interact effectively with residents and staff
• Must be able to follow written and oral instructions
• Must have knowledge of dietary procedures, as well as related Health Department regulations and guidelines pertaining to food service operations.
• Must be able to serve food and beverages for residents in a prompt and efficient manner.

Physical Requirements:

PHYSICAL JOB ANALYSIS

JOB TITLE:
Server/Lead Server

The principal duties and responsibilities are listed in the formal job description. This form is intended to provide a summary of the physical demands of the job.

Frequency

Unanticipated

Seldom

(1-5% of time)

Occasional

(6-33% of time )

Frequent

(34-66% of time)

Constant

(67-100% of time)

Lift/Carry (Objects)

Equipment

Objects up to 10 lbs.

X

X

Objects 11-20 lbs.

X

X

Objects 21-35 lbs.

X

Ladders

X

Objects 36-75 lbs.*

X

Maintenance Equipment

X

Objects 76-100lbs.*

X

Tablets/Computers/Office

X

* Weights in excess of 35 lbs. will be reviewed for 2-person or mechanical assist

Vehicles/Driving

X

Push/ Pull Force

Environmental Exposures

Wheelchair with Resident 10-50lbs.

X

X

Resident Lift Equipment 10-60 lbs.

X

X

2 Wheel Dolly/ 4 Wheel Cart 5-35lbs.

X

Extreme Heat

X

X

Extreme Cold

X

Dusty

X

Postures

X

X

Resident Mobility Assistance

Standing

X

One/two person manual transfer (up to 35 lbs. lifting force per person)

X

Walking on even surface

X

Bed positioning (lateral movement of resident in bed)

X

X

Chair boosting (assisting resident to sit up in a chair)

X

X

Assist Walking with Gait Belt

X

Additional Considerations

Crouching/Squatting

X

Physical Exams or Health Screenings (as required by state)

X

TB Test

Reach Above Shoulders

X

Annual Flu Shot

Reach Waist to Shoulders

X

COVID Vaccinations and Boosters

Reach Below Waist

X

Repetitive Arm Use

X

N95 Respirator (must be clean shaven such that any facial hair does not impact the respirator seal)

Repetitive Wrist/Hand Use

X

Exposure to House Pets

Hand grasping (power grip)

X

Exposure to Needles and Sharps

When working with our…