Patient Services Representative
Listed on 2026-02-03
-
Healthcare
Healthcare Administration, Medical Receptionist, Medical Office, Healthcare Management
Overview
Mobility Bone & Joint Institute, a division of Northeast Orthopaedic Alliance, seeks to hire Patient Services Representatives for our practice. This position will be responsible for inbound and outbound calls to welcome patients into our practice, clarify their healthcare needs, and register them completely in our EMR Athena so their appointments are efficient. Check in patients for their appointments, collect copays/balances, referral management, and other duties as assigned.
Experience using the Athena system and being bilingual (English/Spanish) are a plus. We are a growing independent practice with over 20 providers specializing in orthopedics, spine, rheumatology, interventional pain management and podiatry. Office locations are in Andover and Haverhill, MA, and Salem, NH.
Must be willing to travel to all locations as needed
. We offer excellent benefits and opportunities for advancement within the practice. Come join the team at MBJI!
The role supports patient access and front desk operations, including:
- Handling inbound and outbound calls to welcome patients.
- Clarifying patient healthcare needs and registering patients completely in the EMR Athena.
- Checking in patients for appointments and collecting copays/balances.
- Managing referrals and supporting administrative duties as assigned.
- Experience:
Patient Registration – 1 year (Required)
Multiple locations, primary location is 323 Lowell St, Andover, MA 01810
.
Work Remotely
:
No
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