Behavioral Health Consultant II - Massachusetts

Behavioral Health Consultant II - Massachusetts

Join Elevance Health to apply for the Behavioral Health Consultant II role in Massachusetts.

$66,400 – $114,540 per year.

Virtual;
Massachusetts only. Shift: Thursday – Monday 2:00 pm – 10:30 pm EST.

• Respond to initial customer contacts and requests for services, assess the situation, and determine an appropriate course of action.
• Provide telephone support for crisis intervention, assessment, short‑term problem resolution, and referral to appropriate providers.
• Manage Critical Incident Stress Debriefing requests.
• Assess members and assist them in accessing behavioral health care benefits available under their health plan.
• Apply specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.

• High School diploma or equivalent and a minimum of 5 years of direct psychiatric and/or substance abuse experience with prior managed care experience; or any combination of education and experience that provides an equivalent background.
• Current unrestricted license such as LPC, LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor in an applicable state(s) (state law permitting).

• MA/MS preferred.
• Independent licensure preferred.
• Crisis call center experience preferred.

In addition to your salary, Elevance Health offers a comprehensive benefits package that includes medical, dental, vision, short and long‑term disability, 401(k) with match, stock purchase plan, paid time off, and wellness programs. Eligibility is subject to company policy.

Elevance Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to age, citizenship status, color, creed, disability, ethnicity, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected characteristic. Applicants requiring accommodation may contact elevancehealthj