Receptionist Clerk; Part Time

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation.

Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.

Zwicker is currently seeking a part‑time Receptionist/Support Clerk to join our team in Andover, MA. We are seeking a candidate who is eager to learn, possesses exceptional organizational, written, and verbal communication skills, and is interested in joining our team. We value candidates whose diverse skills, backgrounds, and experiences help the Zwicker team collaborate and innovate, ultimately driving performance excellence.

The base hourly rate for this position is $20.00.

• Receptionist Coverage
• Daily Coverage of the front desk
• Communication – answer and direct incoming phone calls through Alvaria system to direct calls to the accurate department.
• Computer Skills - Recovery Management System (RMS) – looking up accounts and verifying accounts/transfer calls to correct dept
• Processing of deliveries, daily logging and tracking
• Visitor and Client Management
• Administrative tasks - Processing of incoming bankruptcy documents daily, data entry, mail sorting and distributing
• Special projects as needed
• Other duties as assigned

• One year of minimum experience in a similar receptionist or front desk role.
• Demonstrated ability to manage calls with clear, concise, and professional communication.
• Adheres to established building security protocols for both visitors and employees.
• Effectively engages with office staff, clients, and visitors both in person and over the phone.
• Reliable and punctual with a strong sense of responsibility.
• Proficient in Microsoft Word and Excel; comfortable navigating computer systems.
• Excellent administrative and phone skills
• Basic computer skills, especially experience in Microsoft programs
• Above‑average interpersonal, oral, and written communication skills
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40‑hour flexible workweek schedule
• Be able to read and comprehend position‑specific documents and correspondence

• Be able to lift five pounds or greater
• Be able to sit 90% of the workday at times
• Be able to bend at the waist and be mobile when needed
• Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full‑time, full‑benefit position. The benefit package includes medical, vision, and dental insurance, long‑term disability insurance, life insurance, compensated time off, paid holidays, and 401(k) with match: no phone calls, no agencies, EOE, drug‑free workplace.

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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.