Operation Manager

Job Title:

Operations Manager

Sarvansh Global Link Services Ltd is looking to recruit an experienced Operations Manager to oversee and manage the day-to-day operations of the business across travel, cargo, courier, and logistics services. The role will be responsible for ensuring smooth operational delivery, compliance, and high standards of customer service.

• Manage daily operational activities across travel, cargo, courier, and freight forwarding services
• Supervise staff activities, workflows, and performance
• Coordinate with airline consolidators, freight agents, couriers, and overseas partners
• Ensure adherence to internal procedures and operational standards
• Handle operational issues, customer escalations, and service improvements
• Maintain accurate operational records and reporting
• Support business growth through effective operational planning

• Previous experience in an operations management role (travel, logistics, or related sector preferred)
• Strong organizational and leadership skills
• Ability to manage multiple tasks and stakeholders
• Strong communication and problem-solving skills
• Competent in Microsoft Office and operational system