Care Service Manager

Purple Oak Support has served the communities of Andover and the surrounding areas for over 55 years. We provide supported living services, domiciliary care, community support and children’s respite. We are committed to safe and fair recruitment, safeguarding and protecting those we care for and serve, and we ensure all our staff are vetted, selected, trained, and supervised to a high standard so that they can provide safe, effective, and compassionate care.

Purple Oak Support is seeking a dedicated and compassionate Care Service Manager to join our team in Andover on a temporary 12 month contract (maternity cover). You will oversee the day-to-day operations of our supported living services and lead a team of care professionals to deliver safe, effective, and person-centred care with the needs and wishes of the people we support at the heart of what you do.

• Leading with purpose:
  Ensure the smooth day-to-day running of your designated areas of our Support Accommodation service, upholding our values.
• Supporting and developing teams:
  Lead, coach and support our Support Supervisors, providing tools, training and encouragement to deliver person-centred care that makes a difference in people’s lives.
• Managing resources:
  Monitor staffing across the services, resolve challenges, and ensure staffing levels meet needs and contracted hours.
• Embracing change:
  Champion continuous improvement, review incidents, guide reflection and growth, and help implement new systems (e.g., Access Care Planner) to enhance the service.
• Compliance and quality assurance:
  Monitor the quality of care, ensure regulatory standards are met, and tailor support plans, risk assessments and reviews to individuals’ needs and aspirations.
• Relationship building:
  Foster positive relationships with the people we support, their families, external agencies and local authorities.

This is a varied and rewarding role where you will have the chance to make a tangible difference every day.

• A values-driven leader with a passion for delivering excellent, person-centred care.
• Previous management experience in a social care, supported living, or domiciliary care setting (essential).
• Strong people management skills with the ability to motivate, coach and develop staff teams.
• Excellent communication and interpersonal skills, with the ability to build positive relationships at all levels.
• Confident in managing safeguarding, risk, and compliance processes.
• Good IT literacy, including Microsoft Office and care management systems.
• Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards this qualification).
• Commitment to continuous professional development and embracing change.
• Respectful, approachable, and resilient under pressure.

• Right to work in the UK (visa sponsorship is not available).
• Subject to enhanced DBS and safer recruitment checks.

If you are passionate about supporting people with learning disabilities and want to lead a dedicated team making a real difference, we would love to hear from you.

DEI Statement
Purple Oak Support is an equal opportunities employer. We are committed to creating an inclusive working environment for our colleagues and provide equal opportunities in all aspects of employment including recruitment.