Seasonal Sales Associate

Job Overview

The Consultant is responsible for all aspects of the customer experience within multiple business lines (retail, rental, custom, and omni‑channel) within a store location. To be successful in this role the Consultant must support a culture of customer obsession, be customer‑ready, and deliver a world‑class experience each day. The Consultant is expected to work as a member of a high‑performing team through trust, commitment, and a focus on results.

The Consultant must navigate change to adapt to new programs in a timely manner and achieve the expected outcomes. Additionally, the Consultant contributes to a healthy culture by working well with and demonstrating respect for colleagues at all levels, consistently contributing to a positive work environment.

• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and described in corporate training materials.
• Continuously encourage and participate in team selling.
• Build a relationship with your customer from greeting through post‑sale contact.
• Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals. Meet and maintain your own personal volume goal while maintaining an above‑average quality of sale.
• When possible use tailors for all alteration fittings. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
• Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized, and organized store based on merchandising standards.
• Assist with visually merchandising the store, including compliance with brand standards for all visual merchandising tasks.
• Help monitor the security of all company property. Report or document damaged or missing product.
• Assist in conducting merchandise stock counts as requested by the store management team. Report any discrepancies to the manager on duty.
• Effectively participate as a member of a store team where employees are held accountable for both individual performance and interaction with the greater team to support the achievement of established team goals.
• Maintain a workplace free of harassment and discrimination by strictly adhering to the company’s anti‑discrimination and harassment policies and promptly reporting any concerns to the Regional Manager, Zone Vice President, or Human Resources Department.

• Ability to stand and walk for the majority of the work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Not Applicable

Full‑time

Other

Retail

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