Medical Office Specialist

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful:

To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.

Duties & Responsibilities

* Greets incoming patients and visitors in a friendly and professional manner. Registers patients into the computer system for each encounter by obtaining accurate demographic and insurance information. Verifies insurance benefits and eligibility using insurance verification software and/or payer websites. Verifies the identity of all patients.

* Initiates upfront collections advising patients of any co-pay, deductible and deposit amounts. Provides necessary information to self-pay patients, including self-pay discounts, payment plans and referring to Office Manager/Supervisor and/or the Billing Office as needed.

* Ensures appropriate forms are signed and, if applicable, scanned into the electronic health record (EHR) in a timely and accurate manner. Maintains proficient knowledge of scanning and indexing information for the patient record.

* Courteously and quickly answers incoming phone calls and routes to the appropriate person or creates a detailed message in the EHR for practice staff. Appropriately uses telephone and intercom system. Adheres to the policy that direct patient care should not be interrupted unless absolutely necessary.

Education/ Qualifications

Required

* High school graduate or possess GED

* Good interpersonal and communication skills

* General office skills, including typing, use of computers and everyday job performance.

Preferred

* Efficiency in using internet/email, EHR and data entry

* Medical office experience preferred

* Medical terminology and insurance experience

Benefits
* * Medical Insurance & Wellness Offerings.

* Compensation, Retirement & Financial Planning.

* Free Financial Counseling.

* Work-Life Balance & Paid Time Off (PTO).

* Professional Development.

* For more information, please visit: anmed.org/careers/benefits

* Varied benefits packages are available for positions with a 0.6 FTE or higher.