Sales Assistant

About Justrite Safety Group

Justrite Safety Group is more than a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come.

With Justrite Safety Group, safety isn't just a priority—it's our passion.

Basic Concepts Inc. is seeking a Sales Administrator to join their operation at Anderson, SC or remote
. The purpose of this position is to serve as the key contact for both external and internal customers regarding all product lines. The Sales Administrator will act as a key intermediary between the outside/inside sales team and the production and finance, with a goal to help reduce the administrative tasks typically carried out by the outside sales team. The Sales Administrator will also have some daily external customer interaction and must be driven to help both internal and external customers succeed.

As a member of our Sales team, you’ll have the opportunity to work with leading distributors and top brands in the industry, driving sales efforts that make a real impact. Our sales team is dedicated to building and maintaining strong relationships, ensuring that we deliver the best possible outcomes for our partners and customers. With a strong focus on customer satisfaction, as evidenced by our impressive Net Promoter Score (NPS), you’ll be part of a team that is recognized for its commitment to excellence and customer‑centric approach.

This role offers the chance to collaborate with some of the best professionals in the field, contributing to the growth and success of a company that’s at the forefront of safety solutions.

• Complete external customer account and credit applications to completion
• Help to streamline the sales process; complete customer quotations for external and internal customers; manage documentation compilation and submission for complex EPC projects
• Provide proactive customer order updates and support scheduling of shipments and delivery coordination
• Research and provide solutions to customer service issues, such as product availability, invoice and proof of delivery, distribution, pricing and logistics issues
• Maintain open communications with Sales, Marketing, Credit, Shipping/Traffic and Planning to resolve and identify process/customer issues/opportunities
• Identify opportunities for process improvements
• Lead assessment and assignments; coordination of marketing programs
• Support the Sales Director as needed
• Assist in order processing by compiling data for order packets and managing the approval drawing process
• Cover phone calls and incoming requests in coordination with the Inside Sales team

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

• 3-5 years experience in a fast‑paced customer service environment
• A strong desire to provide world‑class service to internal and external customers
• Decision‑making and problem‑solving skill
• Must have initiative and ability to achieve objectives with minimal direction
• Ability to prioritize and organize a demanding workload in a fast‑paced environment
• Ability to work in a team environment; assertive, persuasive and diplomatic

• Computer skills within a Windows environment, MS Office, and Excel
• Professional telephone etiquette (soft skills) / excellent communication skills

The position offers a competitive base salary ranging from $45,000 to $55,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience, and performance. Additionally, this role is eligible for an annual incentive plan to…