Service to Sales Spcialist

Service to Sales Spcialist page is loaded## Service to Sales Spcialistlocations:
Fred Anderson Toyota of Raleigh time type:
Full time posted on:
Posted Yesterday job requisition :
R2092

Our #1 volume Toyota dealership in Raleigh, NC is hiring for a Service to Sales Specialist to meet customer demand! In this role, you will work with customers to provide accurate proposals for their current vehicles and assist the BDC team with leads from customer inquiries about vehicles on our website and lot.
** We are looking for someone with prior cold calling and campaign calling. If you have worked in the automotive industry—such as in service, appointment setting, or sales—and you want a face-to-face job where you can tell customers about our buyback program while providing a great experience, this job is for you!
*** Our Service to Sales Specialists enjoys flexible schedules and competitive pay.
* As the #1 volume Toyota dealership, we serve over 1,500 clients each month.
* With our pay structure (salary plus bonuses) and high customer traffic, your chances for success are high!
**
* What we offer:

**** A culture of caring, belonging, and respect for everyone
* Managers that people want to work with
* Career growth and advancement
* Leadership development, innovative training and learning systems
* Competitive compensation plans
* 401k retirement plans with company match
* Comprehensive health benefits packages, including telehealth and behavioral health services
* Industry-leading maternity and paternity leave
* Paid employee referral program
* Recognition and bonus programs
* Paid time off, bereavement, and vacation benefits
* Employee discounts on parts, service, vehicle purchases, and local entertainment
*** Responsibilities:
**** Greet all guests in the service drive area and interact with them about their current vehicle
* Explain our buyback system and gauge customer interest in trading in/upgrading their vehicle with us
* Create proposals
* Collect necessary information and work directly with the service and sales team throughout the buyback process
* Continuous follow-up with customers via phone, text, and email
* Review daily appointments and set an action plan for the day
* Provide customers with product information and hand off customers to the appropriate dealership personnel throughout the process
* Assist the BDC department when additional support is needed
* Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
* Utilize CRM tracking system daily
* Complete all campaign calling tasks
* Set appointments with guests as needed
* Other duties assigned by management
**
* Qualifications:

**** Prior customer service or sales experience
* Excellent communication skills
* Strong organizational skills
* Prior follow-up/prospecting skills (preferred)
* Excellent teamwork skills
* Positive and hardworking demeanor
* Strong computer skills with the ability to use computer software
* Eagerness to improve and collaborative attitude
* Time management skills
* Strong listening skills with the ability to build rapport with others
* Valid Driver’s license with acceptable motor vehicle record
* High school diploma or equivalent
** Why Automotive:
**** Career growth:
** Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
** Stability:
** Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
** Technology:
** There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

The Anderson Automotive Group is a family owned and operated business with over sixty five years of history.  Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast.  Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy.  We take pride in operating at a high level.  Our focus stretches beyond the car industry.  

We…