Medical Assistant Training Coach- Anderson

Position: Medical Assistant Training Coach- Anderson, IN
* Graduate of a Medical Assistant Program or RMA certification
* required
* * High school diploma or equivalent
* required
* * Medical Assistant experience preferred for Graduate of a Medical Assistant Program or
* 2+ years of experience within the last 3 years with direct patient care
* required*.
* Training or related experience
* required
* * Experience using Electronic Health Record (EHR)
* Urgent care experience
* required.
** CCMA
- Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
* CMA
- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
* RMA
- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
* NCMA
- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
* NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
* Proficient use and understanding of medical terminology
* Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures
* Proficiency in Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.)
* Excellent verbal and written communication skills
* Excellent presentation skills
* Excellent organizational skills
9. TEAMWORK/COLLABORATION – Demonstrates skills and abilities in collaborative efforts with experience in team/project-oriented activities.
* Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures.
* Conduct orientation to the center, department and/or organization to cover predetermined learning items.
* Teach and train team members to bring them up to predetermined levels of competence for the specific job.
* Hosts Learning Coach Workshop, as needed.
* Acts a backup to the Training Specialists and completes classroom-based all necessary training documentation.
* Meets the required minimum of 72 hours to a maximum of 120 hours of dedicated time invested with up to 6 assigned team members to ensure a level of knowledge and skills is acceptable within the company’s learning standards required.
* Ensure a flexible schedule to capture new hires with challenging schedules i.e., Per Diems, Temporary, etc.…
* Provide in-center coaching to new team members on all assigned areas of the core competencies.
* Offer hands-on market specific training needs, from new hire training, check-ins, market process updates/changes, clinical refresher needs, registration process refresh/updates, and annual competencies.
* Offering BLS classes for your respective market at least monthly.
* Maintaining compliance with N95 mask annual fit testing.
* Ensure accountability of team members’ competence validation.
* Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.
* Meets with the Training Specialist regularly support market operation training needs related to the team members’ learning journey including, but not limited to, new hire training, market learning process updates/changes, other market training needs.
* Assists in maintaining project management tool compliance by completing and uploading skills checklist and submitting the Competency Evaluation via the project management tool.
* Maintain team member evaluation feedback being at the fully meets or higher level each year.
* Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.
* 30, 60, 90-day check-ins for training need to include, but not limited to, checklist to round and check comfort level
* Track and manage the assigned completion of Core Competency Checklist items and submit e-form when completed for new team members.
* Provide timely feedback on assigned team member performance and escalate any issues if required.
* Operates in a mobile capacity; travel to sites where the majority of new hires home locations are near, as assigned.
* Works operationally when no training is needed i.e., new hire training, workshops, BLS, fit testing, etc.
* Provide support, partnership, and…