Social Services Associate; PCN

Overview

The Recruitment period for this vacancy has been extended. This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Social Services Associate located in Anchorage, Alaska.

This position is a member of the centralized, Placement Search and Support Unit and will be responsible for most aspects of searching for placements and supporting caregivers. This position provides robust customer service and support for caregivers and is responsible for searching for and securing placements for children.

The Office of Children s Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children s Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact by providing support to OCS employees as well as the children and families of Alaska!

Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

This position is located in Anchorage Alaska. This position will be part of a 6-person team that will search for placement for children and provide support to caregivers. This position works 7.5 hours per day and may be required to work until 6pm daily.

For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.

• Attention to Detail:
  Is thorough when performing works and conscientious about attending to detail.
• Customer Service:
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, satisfy their expectations; know about available products and services; is committed to providing quality products and services.
• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Problem Solving:
  Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Flexibility:
  Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.

• This position requires a valid Alaska driver s license.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a Social Services Associate, please go to the following link:  services associate&pagetype=class Specifications

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Special

Note:

Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

• A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
• A list of three (3) professional references including daytime telephone numbers…