Social Services Program Officer; PCN

Job Description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Social Services Program Officer located in Anchorage or Juneau, Alaska.

The Social Services Program Officer is part of a dynamic team in the Office of Children’s Services State Office. This role oversees statewide evaluation programs, including Administrative Reviews, Case Reviews, staff and consumer surveys, and analysis of systemic factors required by federal standards. The SSPO ensures child welfare services meet state and federal quality standards by evaluating the work of social workers and supervisors through rigorous review methods.

The position leads policy development, procedures, and implementation for these evaluation programs.

Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on‑the‑job training with your supervisor and with other colleagues.

Full‑time benefits of this position include but are not limited to: insurance benefits; retirement benefits; paid leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

This position is located at our Anchorage or Juneau Office. Our Anchorage office is centrally located in Midtown, providing easy access to all of Anchorage. Our Juneau office is in the Goldstein Building in downtown Juneau. It’s conveniently near restaurants, shops, and the Downtown Transit Center for easy commuting. For information on the Anchorage and Juneau community (including schools, hospitals, housing) please review Alaska Community Profiles.

• Managing Human Resources:
  Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
• Reading:
  Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Reasoning:
  Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
• Writing:
  Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

All…